2012, launching initially in Bangkok with 50 restaurant partners. In 2016, the online food ordering and delivery platform increased its number of restaurant partners in its network to over 1,600 restaurants, covering most major cities in Thailand, including Bangkok, Pattaya and Chiang Mai. It marked its one millionth food delivery in the same year.
Each year, foodpanda Thailand launched new enhancements to its service offering, providing a better user experience and more value to customers. This year, it has overcome challenges of delivery, introducing an affordable 40 THB processing fee. It has also recently expanded the coverage to areas outside of the city such as Thonburi, Minburi and Nonthaburi. Most remarkably, the company has decreased the average delivery time from 70 minutes in the first year of operations to 35 minutes today. This is to fulfill its mission of delivering the best meals from the best restaurants to customers as quickly as possible.
This coming year, we will see foodpanda improving user experience by continuing to decrease the delivery time, adding exciting restaurants to its portfolio along with working towards the goal of having longer opening hours.
To celebrate its fifth anniversary, customers can enjoy the food from over a hundred participating restaurants with no processing fees throughout June 2017.